Posts From Customer Discuss Staff
Back to homepageEcobank Ghana’s Customer Service is Going Down the Drain—A Simple Visa Transaction Reversal Has Taken Over A Month Without Any Proper Explanation
According to Frederick, a long standing Ecobank Ghana’s customer, the bank’s customer service is getting worse as days go by—and his recent unsolved issue with the bank has led him to start shopping around for a different bank. Frederick in
Read MorePeva’s Mother Care in East Legon-Ghana is Selling Expired Baby Milk–And Despite Complaints, They Don’t Seem to Care
If you’ve not bought an expired product in Ghana before, then you must really be lucky. Occasionally, you would find shops selling expired products when they genuinely have not realised the dates are far gone. Reasonably, when a customer brings
Read MoreStanbic Bank Ghana is Recklessly Sending Me Alerts of Large Deposits As Much As 552,000 GHS into An Account They Claim It’s Mine
Osei Agyeman, a Ghanaian based in Accra has shown CustomerDiscuss.Com multiple alerts from Stanbic Ghana of deposits into an account ending 4734 purported to be his–when he does not hold any account of such nature with the bank. What battles
Read MoreREVIEW: A Year On And Achimota Retail Centre’s Pizza Hut Has Commendably Transformed; The Med Pan Feta Vegetarian Pizza Is My New Bundle of Joy
All it took for any pizza lover to want to pass by Pizza Hut for a quick grab was just a glimpse of their billboard for their grand opening, May last year. And all that it took me was for
Read MoreFor Brands Not Concerned About Customer Experience; It is the New Competitive Advantage
The customer is always right and as silly as this saying is, it is the truest thing a business can ever adhere to. Interestingly, in Ghana, the voice of the brand is what they listen to. The beauty of brands
Read MoreExpress Pay And Their Crude Customer Service–Avoid Them If You Can…
One will normally expect Mobile money transfers to be swift and if there should be a hitch for whatever reason one will expect it gets resolved as a matter of urgency. The case in reference here is ExpressPay. Not only
Read MoreEasy, Affordable and Super Convenient: WORLD REMIT Allows You to Instantly Send Money to Ghana–Even to Recipient’s Mobile Money Wallet
Sending more from anywhere in the world to Ghana or to other countries has somewhat become easy with the growth of the internet and the influx of several money transfer businesses. But, not all the available money transfer services can boost
Read MoreExpresso to Lose Its License to Operate in Ghana–As Its Debt Stock Has Reportedly Been Growing
For customers who have being wondering for long what is happening with the mobile telecommunication service provider, Expresso, formally known as Kasapa, well there is some news for you. According to Citi Business News, the National Communication Authority (NCA) has
Read MoreCapital Bank Offers the Highest Interest Rate on Savings & Standard Chartered Bank the Least–Says Bank of Ghana
If you are looking to save some of your earnings and receive a good interest on your savings, there are many banks in Ghana that claim to offer high interest rates but Bank of Ghana says, Capital bank is the
Read MoreMy Experience: Eddy’s Pizza Never Changes—They Have Taken Bad Customer Service to A Whole New Level…Common Tissue is A Problem
Some things never change, no matter how much efforts you put into it. It’s like teaching an old dog new trick. That is exactly how Eddy’s Pizza Tema, located on the ground floor of the Giaan towers, off the Hospital road
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