Customers Complaints & Experience

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Airtel Ghana Customer Who Complained Bitterly to CD is Now Smiling | Says Airtel Called Him & They Have Fixed His Problem

It feels great to receive such satisfactory E-mails, especially from someone who was frustrated by the sort of customer service he was receiving from his phone network. A few weeks ago, Godwin wrote to CustomerDiscuss.Com to complain about how Airtel

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ECG Has Gone Crazy | How Can I Owe 17GHS On A PREPAID Metre?

0.5 out of 5
Rating: 0.5

The shock of being told you owe money on a prepaid meter can send a chilling effect down your brains—and this is exactly how the below ECG customer-Edward N., seems to have felt when he was told by a vendor

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Surfline Has Become Slower With Rampant ‘NO SERVICE’ | The Service Surfline is Rendering Lately is Not What I Bargained For

1.5 out of 5
Rating: 1.5

Several readers of CustomerDiscuss.Com have dropped lines of how Surfline is dwindling on its service of providing fast reliable internet in Ghana—and that’s on top of how quick power drains out of their mobile device. What good is a mobile

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Airtel Ghana’s Scratch Card is So Soft That the Rechargeable Numbers Mostly Get Destroyed | An Intentional Act to Frustrate Customers?

0.7 out of 5
Rating: 0.7

Social Media has for sometime been complaining about Airtel’s scratch-cards that keep tearing off when customers purchase them and want to redeem the rechargeable credits—and today, we have an irritated Airtel Customer-A. Osei, writing in to pour his frustrations out.

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We Paid £20 for Just 10 Minutes of Appalling Performance from Bisa Kdei | What A Complete Rip-Off

0.7 out of 5
Rating: 0.7

After receiving the below E-mail from Cassandra, a resident of Milton Keynes in United Kingdom, I have had several people confirming that this actually was the case. My cousin-Lisa, also attended the said Bisa Kdei concert on Friday, 20th May,

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How Ashanti Home Touch Restaurant Served Me With A Broken Plate & Lost Me As A Customer Forever

1.3 out of 5
Rating: 1.3

The beauty of visiting Ghana when it comes to many people who reside abroad is to binge on the local foods that are so expensive outside Ghana—and do not even taste as good as those made and served in Ghana. For

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How South African Airways’ ‘Air Hostess’ Opened My Bags & Stole Items Worth Over $1000 and Offered Me A Compensation of Just $100

0.5 out of 5
Rating: 0.5

From the newest E-mail (below) we received from Madeeba in relation to South African Airways’ passengers items thievery following CustomerDiscuss.Com and GhanaCelebrities.Com’s senior writer-Kwame Hagan’s recent incident with the same airline where items were stolen from his luggage—it does seem this

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South African Airways, the Shameless Hub of THIEVES | Why I Will Never Fly With Them Again & You Should AVOID Them Too

0.5 out of 5
Rating: 0.5

CustomerDiscuss.Com and GhanaCelebrities.Com’s senior writer-Kwame Hagan traveled on South Africa Airways from Accra on Saturday—and he got to his destination with almost all his valuables missing from his checked-in luggage. It’s indisputable that when a passenger checks-in his bags at the

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Eddy’s Pizza Again? | Another Dissatisfied Customer Shares How the Restaurant Ruined Her Night + their Poor Service Caused A Fight With Her Husband

1.7 out of 5
Rating: 1.7

It seems Eddy’s Pizza has gained some sort of customer notoriety when it comes long wait at their restaurants. A few days ago, a customer shared the sort of appalling customer service she received at the Tema branch of Eddy’s

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Newly Opened ‘LE MUST’ Restaurant At the Accra Mall Does Not Sell Wine Because the Owner is A Pastor But They Take Your Money to Go and Buy the Wine from Next Shop for You

0.5 out of 5
Rating: 0.5

Let me be blunt here; this is pretty stupid—if the owner of a restaurant is a pastor and it’s against his moral or religious values not to sell wine to customers, that’s fine. But it’s beyond hypocrisy when waitresses at

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