by Chris-Vincent Agyapong Febiri | October 14, 2016 6:01 am
A CustomerDiscuss.Com reader-Ruba had a bad experience at KFC’s Osu branch–so bad that she had to rush out to vomit.
According to Ruba, she visited the busy restaurant in Accra for some regular chicken and decided to have her meal there. When she got to the seating area on the first floor, she was greeted by a stench so horrible that she had to vomit.
And she says that was not the first time.
Though she has complained about it, authorities have still not done anything about it–as the smell remains.
Read below for her experience–in her own words…
Dear Customer Discuss,
On the 7th October, 2016 I went to KFC Osu Branch and I order my regular original chicken and went to the first floor and I was met with the horrible stench, I thought it was the regular food smell but the smell persisted and I had to quickly leave and on my way out I had to vomit outside.
I had similar experience at the same branch and I felt maybe it was one of those days. Enough is enough KFC Osu branch need to fix their sewage/ horrible smell that visits you at the first floor.
I complained on their Facebook page and they promise to get back to me and up till now no one has called and the smell is still there.
I will be glad if the authorities can close down the branch till they fix the smell.
I wrote a review on their page and I’m sure they have deleted it, but I have a screen shot of our chat.
Customer service in Ghana and most parts of Africa is the crappiest we’ve ever come across; as if Ghanaians or Africans use mango leaves to pay for services. The broadband never works, the electricity is never on, the water never flows—and the waitress can keep you waiting for your food until hunger kills your buds.
The real pain is, you have no alternative to turn to—because, like a gang of fools, they are all the same.
Almost every service and product delivering company in Africa has it butt in the faces of customers, farting uncontrollably because the customer cannot really do anything. Mostly, if you quietly complain, they do nothing and if you are unlucky, they tell you to go f**k off.
Consumers have no voice, not even individual voices—let alone a collective one to force any sort of change.
So we’ve started this website-CustomerDiscuss.Com, supported by GhanaCelebrities.Com and other platforms, dedicated to corporate and public Africa, especially Ghana—-it’s time we shame some of these companies, tear down their lousy services, help them to lose customers and force them to do what’s right.
If you have a complaint about your telecom company, internet provider, a restaurant, your bank or even your church, shoot an email to us via; [email protected] or call/whatsapp 00447961817712.
When you go to a restaurant and you are served in a broken plate or on a dirty table, just take some photos and send them to us with the needed details.
Together, we can get these people to be accountable and importantly, do what’s expected of them.
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