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Ecobank Ghana’s Customer Service is Going Down the Drain—A Simple Visa Transaction Reversal Has Taken Over A Month Without Any Proper Explanation

0.5 out of 5
Rating: go 0.5

According to Frederick, a long standing Ecobank Ghana’s customer, the bank’s customer service is getting worse as days go by—and his recent unsolved issue with the bank has led him to start shopping around for a different bank. Frederick in

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Peva’s Mother Care in East Legon-Ghana is Selling Expired Baby Milk–And Despite Complaints, They Don’t Seem to Care

0.5 out of 5
Rating: click 0.5

If you’ve not bought an expired product in Ghana before, then you must really be lucky. Occasionally, you would find shops selling expired products when they genuinely have not realised the dates are far gone. Reasonably, when a customer brings

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Stanbic Bank Ghana is Recklessly Sending Me Alerts of Large Deposits As Much As 552,000 GHS into An Account They Claim It’s Mine

Osei Agyeman, a Ghanaian based in Accra has shown CustomerDiscuss.Com multiple alerts from Stanbic Ghana of deposits into an account ending  4734 purported to be his–when he does not hold any account of such nature with the bank. What battles

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REVIEW: A Year On And Achimota Retail Centre’s Pizza Hut Has Commendably Transformed; The Med Pan Feta Vegetarian Pizza Is My New Bundle of Joy

4 out of 5
Rating: 60 second trade 4

All it took for any pizza lover to want to pass by Pizza Hut for a quick grab was just a glimpse of their billboard for their grand opening, May last year. And all that it took me was for

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For Brands Not Concerned About Customer Experience; It is the New Competitive Advantage

The customer is always right and as silly as this saying is, it is the truest thing a business can ever adhere to. Interestingly, in Ghana, the voice of the brand is what they listen to. The beauty of brands

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I Won 24,344.75 GHS in National Lottery On April 3 And Still the NLA Has Not Paid Me Despite Their 2 Weeks Payment Window—CD Has A Response from NLA

2 out of 5
Rating: enter 2

CustomerDiscuss.Com was contacted by Nelson Ayeh Kweabena from Sunyani, a lucky National Lottery winner who scooped 24, 324.75 GHS in winning. But according to Nelson, since April 3 when he registered his winning ticket, the National Lottery Authority has not

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Express Pay And Their Crude Customer Service–Avoid Them If You Can…

0.5 out of 5
Rating: click 0.5

One will normally expect Mobile money transfers to be swift and if there should be a hitch for whatever reason one will expect it gets resolved as a matter of urgency. The case in reference here is ExpressPay. Not only

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Non-Priority UK Visitor Visa Issued in Just 5 Days to Girlfriend in Ghana—We Can Still Learn A Lot from the Loud British

I have not dealt with the British High Commission in Ghana for almost a decade until last week. But I still remember the sort of ‘snail service’ they had many years ago when seeking a visa—the anxious wait alone was

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The Horrible Stench At KFC’s Accra Osu Branch Got Me Vomiting–And Nothing Has Still Been Done About It Despite Complaints

0.5 out of 5
Rating: Binary option system zone minute 0.5

A CustomerDiscuss.Com reader-Ruba had a bad experience at KFC’s Osu branch–so bad that she had to rush out to vomit. According to Ruba, she visited the busy restaurant in Accra for some regular chicken and decided to have her meal

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My Shocking Customer Experience At ‘Lord of the Wings’ At Cantonments—Beyond the Ridiculous Prices of Their Tasteless Chicken Lies A Shocking ‘VAT Scam’

I recently flew into Ghana for a meeting and slept throughout the long flight without properly having an in-flight lunch. When I finally landed at Kotoka International Airport which has seen some commendable world class internal facelift, I was deeply

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